User Account and Rewards Program

Welcome to the Complice Rewards Program! Our program is designed to reward you for every purchase you make. Here's everything you need to know about how it works:

Account Registration

Create an account with your email and password to start earning points and enjoy exclusive discounts and rewards. As a welcome gift, you'll receive a 10% discount on your first order after registering.

Points and Ranks

When you buy items from Complice, you collect points and advance through different ranks. Points can be spent on discount coupons, and each point is equivalent to 1€.

Bronze Rank

Points Required: 0 points

Rewards:

- Welcome 10% discount on your first order

- Starting point for collecting points

Silver Rank

Points Required: 500 points

Rewards:

- 5% discount on the next 2 orders

Option to buy discount coupons:

- 10€ coupon (costs 200 points, for orders over 65€)

- 15€ coupon (costs 300 points, for orders over 80€)

Gold Rank

Points Required: 2,500 points

Rewards:

- 7% discount on the next 2 orders

Option to buy discount coupons:

- 10€ coupon (costs 200 points, for orders over 65€)

- 15€ coupon (costs 300 points, for orders over 80€)

- 20€ coupon (costs 500 points, for orders over 150€)

Platinum Rank

Points Required: 5,000 points

Rewards:

- Free shipping on all orders

- 10% discount on the next 2 orders

Option to buy discount coupons:

- 10€ coupon (costs 200 points, for orders over 65€)

- 15€ coupon (costs 300 points, for orders over 80€)

- 20€ coupon (costs 500 points, for orders over 150€)

- 50€ coupon (costs 800 points, for orders over 250€)

VIP Rank

Points Required: 10,000 points

Rewards:

- Free shipping on all orders

- 12% discount on the next 2 orders

- Two gifts annually (Christmas and birthday)

Option to buy discount coupons:

- 10€ coupon (costs 200 points, for orders over 65€)

- 15€ coupon (costs 300 points, for orders over 80€)

- 20€ coupon (costs 500 points, for orders over 150€)

- 50€ coupon (costs 800 points, for orders over 250€)

- 70€ coupon (costs 1,000 points, for orders over 350€)

How to Earn Points

Every euro you spend at Complice earns you one point. The more you shop, the more points you collect, allowing you to climb the ranks and unlock greater rewards.

Using Your Points

You can redeem your points for discount coupons which can be applied to future purchases. The available coupons and their costs in points are detailed above.